Question 1

What is Kowica?

Accepted Answer

Kowica is a QR-based restaurant operating system (OS) for Moroccan restaurants. It replaces paper menus with digital QR menus, automates ordering and payments, and gives restaurant owners a dashboard to manage orders, staff, analytics, and WhatsApp marketing.

Question 2

How long does it take to set up Kowica?

Accepted Answer

Most restaurants are ready in under 30 minutes. You sign up, add your restaurant details, upload your menu, and print your QR codes. The Kowica team is available 24/7 if you need help.

Question 3

What does Kowica cost?

Accepted Answer

Kowica has a Free plan for basic use. Paid plans start at 290 MAD/month and include unlimited menu items, sales reports, and advanced features. No hidden fees, no long-term contract. A 90-day free trial is available.

Question 4

Do customers need to download an app to order?

Accepted Answer

No. Customers scan the QR code with their phone camera and order directly in their browser. No app download is required.

Question 5

What equipment do I need to use Kowica?

Accepted Answer

No special equipment is required. Kowica works on any phone, tablet, or computer. For printing receipts, any standard printer works.

Question 6

Can customers pay online through Kowica?

Accepted Answer

Yes. Customers can pay with credit cards, Apple Pay, or Google Pay. Cash payment is also supported.

Question 7

Does Kowica support Arabic and French menus?

Accepted Answer

Yes. Kowica supports multilingual menus in Arabic, French, English, and Darija (Moroccan Arabic). Customers see the menu in their preferred language automatically.

Question 8

How does Kowica help during busy service hours?

Accepted Answer

Kowica lets customers order themselves so staff can focus on service and food quality. Orders go directly to the kitchen, reducing mistakes and speeding up service. Restaurants typically serve 30–40% more customers during peak hours.

Question 9

Can I update my menu myself?

Accepted Answer

Yes. You can change prices, add dishes, mark items as sold out, or edit descriptions anytime from the dashboard. Changes are instant — no reprinting needed.

Question 10

Is there a long-term contract for Kowica?

Accepted Answer

No. All plans are month-to-month. You can upgrade, downgrade, or cancel anytime. A 90-day free trial is available so you can try Kowica before committing.

Kowica — QR Restaurant Operating System for Morocco